HDR-AX2000

Sony HDR-AX2000 Camcorder Repair Service Center

We are specialists at repairing your Sony HDR-AX2000 camcorder and we’ve seen all of the problems associated with it.

With our 25 years of experience repairing Sony Pro-level camcorders we have the knowledge and skills needed to repair yours fast and reliably the first time.  That means we know how to service it properly and why we can guarantee the entire camcorder for 6 months!  

Sony HDR-AX2000 Camcorder
Problems and Solutions

Lens problems. It does not focus correctly, has soft focus or problems with back focus. Video camera is displaying a lens or focus error code such as Video camera is displaying a lens or focus error code such as E:61:00 E:61:10 E:61:11 E:61:30 E:62:00 E:62:01 E:62:02 E:62:03 E:62:10 E:61:30 E 62:11 E 62:12 E:62:20 C:32:60

We have an informative article going over lens problems on this model camcorder. Read Article

We also have an emergency workaround if need to get through a shoot. Watch Video

The mic holder is loose on the camcorder.

Great news you can easily do this repair yourself. Just give us a call to order a new mic holder, we always have them in stock.

Need a little more help, here is a step by step video going over replacing the mic holder.

The handle section and/or LCD section of the camcorder is damaged, due to impact.

When these camcorder are dropped or suffer impact, in many cases it is the handle and LCD section of the camcorder that is damaged.

The camcorder will need to be shipped in for repair. Fill out the our Repair Order Form, and ship the camcorder into us for a free estimate. If you would like to speak with a technician before sending in the camcorder, please feel free to call us at 888-283-2228.

Camcorder will not power up with the battery or the AC power. Camcorder is dead. The camcorder will power up for a split second and then shut down immediately.

We recommend first doing a hard reset to your camcorder. The reset button is located under your LCD screen where your playback controls are located. You will see a small, hole marked “reset”. Using a small pointed object such as a paper clip, press the button for 3-5 seconds. You will know that you have reset the camcorder, if it prompts you to set the clock.

If the camcorder continues to have problems, the camcorder will need to be shipped in for repair. Fill out the our Repair Order Form, and ship the camcorder into us for a free estimate. If you would like to speak with a technician before sending in the camcorder, please feel free to call us at 888-283-2228.

Camcorder is displaying picture problems, such as interferance lines or distrotion or color problems.

We recommend first doing a hard reset to your camcorder. The reset button is located under your LCD screen where your playback controls are located. You will see a small, hole marked “reset”. Using a small pointed object such as a paper clip, press the button for 3-5 seconds. You will know that you have reset the camcorder, if it prompts you to set the clock.

If the camcorder continues to have problems, the camcorder will need to be shipped in for repair. Fill out the our Repair Order Form, and ship the camcorder into us for a free estimate. If you would like to speak with a technician before sending in the camcorder, please feel free to call us at 888-283-2228.

There is no picture through the electronic view finder or EVF eyepiece.

When your camcorder is is not displaying a picture or image in the electronic viewfinder, unfortunately there is nothing that you can do to correct this problem yourself.

The camcorder will need to be shipped in for repair. Fill out the our Repair Order Form, and ship the camcorder into us for a free estimate. If you would like to speak with a technician before sending in the camcorder, please feel free to call us at 888-283-2228.

TALK TO AN EXPERT

Call and speak directly to one of our Sony techs NOW.

Toll Free:
888-283-2228

We make your camcorder repair fast and easy for you:

Quick Turnaround

Most repairs completed within a week! No charge for rush repairs.

Free Return Shipping

Standard return shipping is always free – even when you choose not to repair.

Free Repair Estimate

We fully diagnose and let you know exactly what repairs are needed – at absolutely no charge!

6 Month Guarantee

You get a 6 month guarantee on your entire Camcorder! Not just the item we repaired.

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We warranty your entire camcorder for 6 months!

Unlike other shops that offer a warranty on the area of the camcorder that they fixed, Video One Repair will cover the whole camcorder.  So, if another unrelated problem occurs within 6 months, just send it back in and we will take care of it for you – no charge!

Ready to ship?
Repair Order Form

Have Questions?

Toll Free:
888-283-2228