XF300

Canon XF300 Camcorder Repair Service Center

We are specialists at repairing your Canon XF300 camcorder and we’ve seen all of the problems associated with it.

With our 25 years of experience repairing Canon Pro-level camcorders we have the knowledge and skills needed to repair yours fast and reliably the first time.  That means we know how to service it properly and why we can guarantee the entire camcorder for 6 months!  

Canon XF300 Camcorder
Problems and Solutions

EVF Rear Viewfinder Eyepiece Falling Off, Is Loose Or Broken

Canon XF300 EVF Viewfinder Problems:

Your EVF or electronic viewfinder is starting to feel loose, is very loose, or has completely come off the camcorder. You will often hear a rattling noise of the screws and broken plastic pieces ratting around inside the eyepiece and camcorder. You may also see the internal ribbon or flexible circuit board of the view finder after it has fallen off. The hinge of the eye piece may or may not still be attached to the camcorder.

Solution:

This is a common problem on the Canon XF300 video camera, that is caused by the internal screws loosening up and causing the rear EVF to become loose and eventually falling off the camcorder.

If you notice your electronic viewfinder is starting to become loose it is very important to have this problem looked at. We have seen multiple occasions that not addressing this issue will cause further problems. When the eyepiece is loose, this means that you have loose screws rattling around is the camcorder, that ultimately could cause a short.

The broken view finder will need to repaired or replaced. The camcorder will need to be shipped in for repair. Fill out the our Repair Order Form, and ship the camcorder into us for a free estimate.

If you have any questions regarding this repair we welcome you to call and talk to one of our experienced Canon technicians. 888-283-2228

EVF Has Burn Artifacts Due To Pointing It At The Sun

Canon XF300 EVF Viewfinder Problems:

You can see artifacts and picture type problems in the viewfinder. This problem has occurred by pointing the viewfinder at the sun. The diopter lens in the view finder acts like a magnifying glass physically burning the LCD screen of the EVF.

Solution:

The camcorder will need to be shipped in for repair. Fill out the our Repair Order Form, and ship the camcorder into us for a free estimate.

If you have any questions regarding this repair we welcome you to call and talk to one of our experienced Canon technicians. 888-283-2228

Focus Problems, Back Focus Is Off

Canon XF300 Lens Focus Problems:

You may be experiencing auto-focus, manual focus, or back focus issues with your Canon XF300 camcorder. We are normally able to repair this by doing a full alignment and set up to the lens and optical circuits.

Solution:

The camcorder will need to be shipped in for repair. Fill out the our Repair Order Form, and ship the camcorder into us for a free estimate.

If you have any questions regarding this repair we welcome you to call and talk to one of our experienced Canon technicians. 888-283-2228

Dead, Not Powering Up

Canon XF300 Powering Problems:

You may have been in the middle of a shoot and your XF300 camcorder powered down and is now dead. You can’t get it to power up either with a battery or the AC power adapter. We have also seen problems where it’ll power up for second and then shut right back down.

Solution:

Powering problems with your Canon camcorder can be something easy or tricky. Unfortunately there is no way to know until you open the camcorder and perform the necessary diagnostics to find out why the camcorder went dead. Could the problem have happened because you connected an accessory like a microphone or cable wrong? Or could there have been something that has shorted out internally in the camcorder? Either way we are very experienced at troubleshooting power problems with your Canon XF300 camcorder.

The camcorder will need to be shipped in for repair. Fill out the our Repair Order Form, and ship the camcorder into us for a free estimate.

If you have any questions regarding this repair we welcome you to call and talk to one of our experienced Canon technicians. 888-283-2228

XLR Input Channel 1 or Channel 2 Isn’t Working, XLR Is Stuck And Can’t Get It Out

Canon XF300 XLR Problem:

Your XLR microphone inputs are not working properly. You can have a situation where either channel 1 is working and channel 2 is not and vice versa. Or you can have a situation where channel 1 and channel 2 are not working at all. We have also seen situations where the XLR mic jack is stuck in the XLR socket and you can’t get it out.

Solution:

When having audio input problems with your microphones, the majority of the time it is due to a switch or setting that is wrong. Go through all of your mic input settings and or if all else fails do a hard reset on the camcorder.

The camcorder will need to be shipped in for repair. Fill out the our Repair Order Form, and ship the camcorder into us for a free estimate.

If you have any questions regarding this repair we welcome you to call and talk to one of our experienced Canon technicians. 888-283-2228

LCD Is Cracked, Damaged, or Won’t Come On.

Canon XF300 LCD Screen Problems:

Problems with your flip out LCD display is typically very straightforward. If you have dropped your camcorder or it has suffered the impact the LCD display is a very fragile part of the camcorder which can become cracked or damaged upon impact. We have also seen issues where the hinge which holds LCD display will bend and also become damaged.

We have also seen issues where the coating on the LCD display can wear off causing you to not see the picture or image very well in bright sunlight conditions.

Solution:

The camcorder will need to be shipped in for repair. Fill out the our Repair Order Form, and ship the camcorder into us for a free estimate.

If you have any questions regarding this repair we welcome you to call and talk to one of our experienced Canon technicians. 888-283-2228

Dirt or Debris In The Lens Causing Spotting In The Picture or Front Glass Is Scratched

Canon XF300 Debris In Lens Problems:

When playing back footage that you had just recorded, you may see spots or spotting on the recorded picture. Sometimes you may see this as you’re physically recording and the problem may seem worse if you are shooting in bright conditions.

Solution:

The first thing to do is to inspect the front glass of the lens. Make sure that it is clean and free of any dust or debris. To clean the front glass on the lens use a very soft microfiber cloth. Once cleaned if you continue to see spots are spotting in the picture your lens may have to be internally cleaned. If the front surface of the lens is scratched, that portion of the lens will need to be replaced.

The camcorder will need to be shipped in for repair. Fill out the our Repair Order Form, and ship the camcorder into us for a free estimate.

If you have any questions regarding this repair we welcome you to call and talk to one of our experienced Canon technicians. 888-283-2228

Card slot A or B Do Not Read CF Cards Anymore

Canon XF300 Card Reader Problems:

CF card slot A or B is not reading your CF cards anymore. We have seen problems with bent pins on the CF card slots. This is a straightforward repair where either slot A or slot B or both card slots need to be replaced.

Solution:

The camcorder will need to be shipped in for repair. Fill out the our Repair Order Form, and ship the camcorder into us for a free estimate.

If you have any questions regarding this repair we welcome you to call and talk to one of our experienced Canon technicians. 888-283-2228

Dead Pixel

Canon XF300 Dead Pixel Problem:

When filming in camera mode especially in darker areas you may see a tiny speck of light also known as a dead pixel. The CMOS sensor sometimes can develop dead pixels. When this occurs we don’t automatically replace the CMOS sensor. There are alignments that can be performed to remap the sensor. We have had great success with this type of repair.

Solution:

The camcorder will need to be shipped in for repair. Fill out the our Repair Order Form, and ship the camcorder into us for a free estimate.

If you have any questions regarding this repair we welcome you to call and talk to one of our experienced Canon technicians. 888-283-2228

Dropped or Impact Damage

Canon XF300 Dropped or Impact Problem:

Your camcorder has been dropped or has experienced some sort of impact damage. There are typically no two drops that are the same. You may have dropped it on hard concrete or soft carpet. It may have landed on the front lens area or it may have sustained damage elsewhere. Another variable is how high it was dropped from or how hard the impact was?

What You Can Do:

The first thing to do is to remove power, look over the camcorder and inspect it very well. If there is a part or parts of the camcorder that are broken off and hanging by a wire harness or flexible circuit board, I would not try to power it back on and continue using it. The exposed wiring may short the internal circuitry of the camcorder and cause more damage.

If you do not see any visible damage or just see a scuff or two, then attach your power source and turn power back on. We recommend carefully checking all functions of the camcorder. You don’t want to be in a situation where you are on an important shoot and something doesn’t work properly.

How We Repair It:

Impact damage is impossible to diagnose without physically examining the camcorder. Your XF300 will need to be sent in to assess the damage. Once we receive your camcorder we look it over and closely inspect all areas of the unit notating the areas of damage. Your camcorder will have to be taken apart during this process.

Once an estimate is approved and depending on what is wrong we will replace the damaged parts or assemblies of your camcorder. We also check and realign all critical alignments of the camcorder. An example of this is your lens. Lenses can be very sensitive to impact and can easily be sent out of whack with a simple drop. The goal is to return your camcorder to you as if nothing has ever happened.

Let Us Take Care Of Your Canon XF300 Camcorder:

Fill out the Repair Order Form and ship the camcorder to us for a free estimate. If you have any questions before sending your camcorder in for repair we welcome you to call and talk to one of our experienced Canon technicians. 888-283-2228

Water or Liquid Damage

Water or Liquid Damage, Something Was Spilled Inside Your Camcorder Problem:

Some sort of liquid substance was spilled on your camcorder or it may have been submerged in water. We have also seen many situations where there has been excessive moisture or rain that has gotten into the camcorder. Water or liquid damage can be straightforward or a very tricky thing to fix. There are typically many variables that come into play like how much water got into it, was it submerged, and how long has the liquid been in the camera for. Also, where did the liquid enter from? Camcorders are not watertight and there are many ways that liquid can get into them.

What You Can Do:

The first thing to do is to immediately remove power and remove anything that may be connected to it like media, memory cards, external microphones and so on. Look the camcorder over and inspect it very well.  Try and dry off any moisture that you see around the camcorder. Do not attempt to try and use the camcorder for at least 48 hours.

After you have given sufficient time for things to dry out, reconnect power to the camcorder and check over all functionality. If you notice any abnormal functionality, immediately discontinue use and disconnect any power source from it. If after thoroughly testing your camcorder all checks fine, you may continue using it however you may want to be cautious and always have a backup with you in case it fails.

How We Repair It:

Water or liquid damage is impossible to diagnose without physically examining the camcorder so your XF300 will need to be sent in to assess the damage. Once we receive your camcorder we look it over and closely inspect all areas of the unit notating the areas of damage. Your camcorder will have to be taken apart during this process.

Once an estimate is approved and depending on what is wrong we will replace the damaged parts or assemblies of your camcorder. We use special chemicals to neutralize oxidation and corrosion in the camcorder. The goal is to return your camcorder to you as if nothing has ever happened.

Let Us Take Care Of Your Canon XF300 Camcorder:

Fill out the Repair Order Form and ship the camcorder to us for a free estimate. If you have any questions before sending your camcorder in for repair we welcome you to call and talk to one of our experienced Canon technicians. 888-283-2228

TALK TO AN EXPERT

Call and speak directly to one of our Canon techs NOW.

Toll Free:
888-283-2228

We make your camcorder repair fast and easy for you:

Quick Turnaround

Most repairs completed within a week! No charge for rush repairs.

Free Return Shipping

Standard return shipping is always free – even when you choose not to repair.

Free Repair Estimate

We fully diagnose and let you know exactly what repairs are needed – at absolutely no charge!

6 Month Guarantee

You get a 6 month guarantee on your entire Camcorder! Not just the item we repaired.

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We warranty your entire camcorder for 6 months!

Unlike other shops that offer a warranty on the area of the camcorder that they fixed, Video One Repair will cover the whole camcorder.  So, if another unrelated problem occurs within 6 months, just send it back in and we will take care of it for you – no charge!

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888-283-2228