Print This Form

Fill out and print this  form (if you don’t have a printer, just write your information on a piece of paper).

Package Your Camcorder or Camera

Include the repair order form.  We don’t need any accessories such as batteries, power adapters, etc unless they are part of the problem.

Ship Your Camcorder or Camera

Using your choice of shipping carrier (we recommend you insure your camcorder for its value).

Repair Order Form

Shipping Address:

Video One Repair
501 South Reino Road Suite I #127
Newbury Park, CA 91320

Please fill out the form below and print 2 copies: one to be shipped with your camcorder and one to keep for your records. Please don't ship any accessories (such as batteries) unless they are part of the problem.
  • This field is for validation purposes and should be left unchanged.

Camcorder and Camera Packaging Tips

Do not include any accessories with your camcorder or camera unless they are part of the complaint.

  • Please be sure to package your Sony or Canon camcorder or camera securely.
  • We recommend putting your camcorder or camera in a plastic bag, and for added protection, wrap it with bubble wrap.
  • Place it in a sturdy box with at least 2 inches of packaging popcorn around your camcorder or camera  — make sure there is enough packaging popcorn so that the camcorder or camera is secure and will not easily move around in the box.

Make sure the repair order form is enclosed inside and securely tape the box. REMEMBER, don’t include accessories unless they are part of the problem.

Ship to the Following Address

Video One Repair
501 S. Reino Road, Suite I #127
Newbury Park, CA 91320

Helpful tip for added convenience: Most shipping carriers allow you to create and print out a shipping label for your box on their website.  Links to major shipping carrier’s label pages: