Package your camcorder
Include the repair order form. We don’t need any accessories such as batteries, power adapters, etc unless they are part of the problem.
Ship Your Camcorder
Using your choice of shipping carrier (we recommend you insure your camcorder for its value).
Camcorder Packaging Tips
Do not include any accessories with your camcorder unless they are part of the complaint.
- Please be sure to package your Sony or Canon camcorder securely.
- We recommend putting your camcorder in a plastic bag, and for added protection, wrap it with bubble wrap.
- Place it in a sturdy box with at least 2 inches of packaging popcorn around your camcorder — make sure there is enough packaging popcorn so that the camcorder is secure and will not easily move around in the box.
Make sure the repair order form is enclosed inside and securely tape the box. REMEMBER, don’t include accessories unless they are part of the problem.
Ship to the Following Address
Video One Repair
501 S. Reino Road, Suite I #127
Newbury Park, CA 91320
Helpful tip for added convenience: Most shipping carriers allow you to create and print out a shipping label for your box on their website. Links to major shipping carrier’s label pages: