Package Your Camcorder or Camera
Include the repair order form. We don’t need any accessories such as batteries, power adapters, etc unless they are part of the problem.
Ship Your Camcorder or Camera
Using your choice of shipping carrier (we recommend you insure your camcorder for its value).
Camcorder and Camera Packaging Tips
Do not include any accessories with your camcorder or camera unless they are part of the complaint.
- Please be sure to package your Sony or Canon camcorder or camera securely.
- We recommend putting your camcorder or camera in a plastic bag, and for added protection, wrap it with bubble wrap.
- Place it in a sturdy box with at least 2 inches of packaging popcorn around your camcorder or camera — make sure there is enough packaging popcorn so that the camcorder or camera is secure and will not easily move around in the box.
Make sure the repair order form is enclosed inside and securely tape the box. REMEMBER, don’t include accessories unless they are part of the problem.
Ship to the Following Address
Video One Repair
501 S. Reino Road, Suite I #127
Newbury Park, CA 91320
Helpful tip for added convenience: Most shipping carriers allow you to create and print out a shipping label for your box on their website. Links to major shipping carrier’s label pages: