FDR-AX1

Sony FDR-AX1 Camcorder Repair Service Center

We are specialists at repairing your Sony FDR-AX1 camcorder and we’ve seen all of the problems associated with it.

With our 25 years of experience repairing Sony Pro-level camcorders we have the knowledge and skills needed to repair yours fast and reliably the first time.  That means we know how to service it properly and why we can guarantee the entire camcorder for 6 months!  

Sony FDR-AX1 Camcorder
Problems and Solutions

Lens problems. It does not focus correctly, has soft focus or problems with back focus. Video camera is displaying a lens or focus error code such as C:32:60 or E:61:10.

We would also recommend resetting the camcorder. This is done by removing the battery or ac power, waiting 10 seconds, and then reapplying the battery or ac power. Test the camcorder again.

If the camcorder continues to display an error, the camcorder will need to be shipped in for repair. Fill out the our Repair Order Form, and ship the camcorder into us for a free estimate. If you would like to speak with a technician before sending in the camcorder, please feel free to call us at 888-283-2228.

No output through HDMI out. The HDMI port is damaged or just not working.

You can first try doing a factory reset to the camcorder. This is done by accessing the menu, selecting “system”, and then choosing “all reset”.

PLEASE NOTE: This will reset ALL of your camcorders setting back to new, such as preset menus, clock, record format, etc.

If you would prefer not to reset your camcorder, please feel free to give us a call and speak to a technician. We would be happy to troubleshoot the camcorder ever the phone with you, to see if we can resolve your problem, without doing a factory reset.

If the camcorder continues to have problems, then camcorder will need to be shipped in for repair. Fill out the our Repair Order Form, and ship the camcorder into us for a free estimate. If you would like to speak with a technician before sending in the camcorder, please feel free to call us at 888-283-2228.

The mic holder is loose on the camcorder.

Great news you can easily do this repair yourself. Just give us a call to order a new mic holder, we always have them in stock.

Need a little more help, here is a step by step video going over replacing the mic holder.

There is a problem with the video camera powering up. No power at all or only comes on for a few seconds and then shuts down.

When your camcorder is not powering up properly unfortunately there is nothing that you can do to correct this problem yourself.

The camcorder will need to be shipped in for repair. Fill out the our Repair Order Form, and ship the camcorder into us for a free estimate. If you would like to speak with a technician before sending in the camcorder, please feel free to call us at 888-283-2228.

Camcorder was dropped or has suffered some type of impact.

We know how upsetting it can be to drop you perfectly working camcorder. Once repairs are completed the camcorder can be just as reliable as before it took a tumble.

The camcorder will need to be shipped in for repair. Fill out the our Repair Order Form, and ship the camcorder into us for a free estimate. If you would like to speak with a technician before sending in the camcorder, please feel free to call us at 888-283-2228.

Either one or both XLR's on camcorder are not working correctly.

You can first try doing a factory reset to the camcorder. This is done by accessing the menu, selecting “system”, and then choosing “all reset”.

PLEASE NOTE: This will reset ALL of your camcorders setting back to new, such as preset menus, clock, record format, etc.

If you would prefer not to reset your camcorder, please feel free to give us a call and speak to a technician. We would be happy to troubleshoot the camcorder ever the phone with you, to see if we can resolve your problem, without doing a factory reset.

If the camcorder continues to have problems, then camcorder will need to be shipped in for repair. Fill out the our Repair Order Form, and ship the camcorder into us for a free estimate. If you would like to speak with a technician before sending in the camcorder, please feel free to call us at 888-283-2228.

TALK TO AN EXPERT

Call and speak directly to one of our Sony techs NOW.

Toll Free:
888-283-2228

We make your camcorder repair fast and easy for you:

Quick Turnaround

Most repairs completed within a week! No charge for rush repairs.

Free Return Shipping

Standard return shipping is always free – even when you choose not to repair.

Free Repair Estimate

We fully diagnose and let you know exactly what repairs are needed – at absolutely no charge!

6 Month Guarantee

You get a 6 month guarantee on your entire Camcorder! Not just the item we repaired.

Over 140 5-Star Online Reviews
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We warranty your entire camcorder for 6 months!

Unlike other shops that offer a warranty on the area of the camcorder that they fixed, Video One Repair will cover the whole camcorder.  So, if another unrelated problem occurs within 6 months, just send it back in and we will take care of it for you – no charge!

Ready to ship?
Repair Order Form

Have Questions?
Toll Free: 888-283-2228