Canon XL2 Will Not Communicate Or Hook Up To Computer

Here is a video describing a problem we see on the Canon XL2 camcorders. The camcorder may not be communicating with the computer when hooked up through the fire wire 1394 DV port. The video also tells a bit about our company and our services for Canon Camcorder Repairs for Professional and Prosumer level camcorders.

Read Video Transcript

Hello my name is Sheryl, I’m one of the lead technicians at I’d like to go for a problem that we sometimes see on the Canon XL2 camcorders.

You may find that your DV port is pushed into the camera or is loose when you try to plug into it and in some circumstances you may find that the camcorder is not communicating with the computer.

There are assemblies as well as screws that loosen over a period of time and this repair does need to be done by an experienced technician.

Here at we’re very experienced at repairing the Canon XL2 camcorders. We offer a totally free estimate as well as free return shipping. We also offer a full six month warranty, not just on what the camera was sent in for but the entire camcorder.

If you like to call and speak to us in regards to this problem or any problem that you’re having with your Canon XL2 camcorder please call us anytime. Thank you and we look forward to speaking with you.

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