Shipping Your Camcorder in for Repair

Shipping Address:

Video One Repair
501- I South Reino Road #127
Newbury Park, CA 91320

Click Here For Printable Shipping Label

Shipping Advice

Do not include any accessories with your camcorder unless they are part of the complaint.

Please be sure to package your Sony or Canon camcorder securely. We recommend putting your camcorder in a plastic bag, wrapping it in bubble wrap.  Then place it in a sturdy box with at least 2 inches on all sides between the camcorder and the box. Next add enough packaging material, such as foam popcorn, so that the camcorder is surrounded and cannot easily move around in the box. Enclose your repair order form and tape the box securely. Tape the shipping label to the box as well. Use any method of shipping you prefer and remember to insure your camcorder for its full value. Please do not send batteries, power adapters, tapes, chargers, bags or any other accessories unless they are part of the problem.